Refund and Returns Policy

At Gift Hampers Mumbai, we strive to provide our customers with the best products and services. As we specialize in selling gift hampers in bulk, please note that due to the nature of our business, we are unable to offer returns or refunds for any purchases made on our website.

No Returns or Refunds

Since our gift hampers are made to order and customized based on individual preferences, returns and refunds are not possible. Once an order is confirmed and processed, we are unable to accept any cancellations, returns, or requests for refunds. We encourage you to carefully review your order before finalizing your purchase to ensure that all details, including products and quantities, are correct.

Exceptions

In the rare event that your order arrives damaged or if there is an error with the items you received, please contact us immediately at info@gifthampersmumbai.in or +91-9167763534 within 48 hours of receiving your order. We will assess the situation and, if appropriate, provide a resolution. Please note that any claims made after this period will not be considered.

Order Confirmation

Once your order is placed, you will receive an order confirmation email with the details of your purchase. We recommend reviewing the details of your order and ensuring everything is correct. If you notice any discrepancies, please contact us promptly before your order is processed.

Exchanges

Due to the customized nature of our hampers, we do not offer exchanges. If there is an issue with the hamper you received, please reach out to us, and we will address it on a case-by-case basis.